Refund Policy

Once your returned item is received and inspected, we will send you an email to confirm the receipt.

We will also notify you of the approval or rejection of your refund based on item condition and return eligibility.

If approved, your refund will be processed and a credit will automatically be applied to your original payment method (e.g., credit card, bank account) within 7–10 business days.

Late or Missing Refunds

If you haven’t received a refund yet, please follow these steps:

  • Double-check your bank account or payment app
  • Contact your credit card company — it may take time before your refund is officially posted
  • Then contact your bank — there’s often some processing time before a refund appears

If you’ve done all of this and still haven’t received your refund, please contact us at support@pampamworld.com.

Non-Refundable Situations

  • Item is not in original condition, damaged, or missing parts
  • Return initiated after 2 days of delivery
  • Products marked as "Final Sale"